Support Center

GRE Practice Exams are Frozen

Last Updated: Nov 06, 2016 01:44PM EST
Symptoms
While taking my GRE Practice exam, I am unable to continue the test and it seems like it’s frozen.

Cause
Your browser is unable to find the stored media for the web page, causing it to freeze.

Resolution
Please follow these steps to reset your cache.
  1. Log out of the Student Center.
  2. Clear the browser's cache: Instructions for clearing your cache.
  3. Log back into the Student Center and click on 'Resume' to continue with exam.

Contact Us

techsupport@mprep.com
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